Corporate Information

Corporate Profile

Zenith Bank (Ghana) Limited (“Zenith”), a financial services provider, was incorporated in April 2005 under the Banking Act 2004 (Act 673) as a private limited company and commenced universal banking operation in September 2005. It is a subsidiary of Zenith Bank Plc, one of the largest banks in Nigeria by all measures, with S&P credit rating of +B/B (stable) in 2011 revised to a positive outlook in early 2012.

Zenith currently operates twenty five (25) branches and seven (7) agencies, connected online, real time and with ATM facilities. It operates with the objective of making banking easier and better than anything customers have ever experienced. Among its most distinguishing traits is its cutting edge ICT platform which sets it apart from competitors, its passionate staff and its devotion to the development of systems and products to satisfy customer specifications.

Within these eleven years of our existence, we have brought dynamism and panache to the Ghanaian banking industry. We have over the years improved our capacity, size, market share and industry rankings in all parameters. We have built financial, structural and technological muscle, established our presence in all four corners of the country and have created a beacon of innovation and service excellence in the Ghanaian banking industry. Today, Zenith Bank (Ghana) Limited is an epitome of a stable and strong organization with a brand and customer service which is the envy of its peers.

Major Milestones Covered

Zenith continues to play a major role in the transformation of the banking industry into an intensely competitive, customer oriented, more efficient and technologically inclined industry. Indeed, before Zenith commenced operations relationship banking was novel, e-banking was almost restricted to ATMs, banking was limited to a few hours in the day and weekend banking was almost non-existent. The bank pioneered several of the innovations currently prevalent in the industry. For our efforts, the bank has been honored in numerous ways during the eleven years of its existence. Among them include:

  • Best Banking Group, Ghana - 2016 - World Finance Magazine
  • Best Corporate Bank Ghana, 2016 - Global Banking and Finance Review
  • Best Customer Service Bank, 2016 - Global Banking and Finance Review
  • Best e-Commerce Bank, 2016 - Global Banking and Finance Review
  • Most Cashless Bank, Ghana Banking Awards 2015
  • 2015 Ghana Club 100. No. 7 Ranking
  • Winner - Bank of the Year Ghana, 2015 - The Banker
  • Winner - Best Banking Group, Ghana - World Finance Awards 2015
  • Winner - Best Corporate Bank, Ghana - Global Banking and Finance Review Awards (2015)
  • Winner - Best E-Commerce Bank, Ghana - Global Banking and Finance Review Awards (2015)
  • Winner - Best Customer Service Bank, Ghana - Global Banking and Finance Review Awards (2015)
  • Straight Through Processing Excellence Award, 2014 (US Dollar Payments) - Citibank
  • Winner - Best Bank in Trade Finance - 14th Ghana Banking Awards
  • Winner - Most Cashless Bank - 14th Ghana Banking Awards
  • 2nd Runner Up - Best Bank in Long Term Loan Financing - 14th Ghana Banking Awards
  • 2nd Runner-Up - Best Bank in Customer Care - 14th Ghana Banking Awards
  • 2014 Ghana Club 100. No. 6 and Leader in the Commercial Banks Sector Ranking
It is instructive to note that since the bank was adjudged ‘Bank of the Year 2008’ at the Ghana Banking Awards, not a year has passed without one award or the other. This is a firm statement that the ‘Zenith brand’ is in Ghana to stay.

Service Excellence

Zenith is re-defining banking on many other fronts. Through immense investments we have acquired the ability to stay in the forefront of such fast-growing operations as internet banking, mobile banking, electronic payments, Visa payment systems as well as many other key programs that provide customers with greater speed, accuracy and options. The result, as Zenith builds this technology across the country, will be a nationwide, well-connected bank developed to the specifications of its customers and other stakeholders to give them great value. Its highly skilled and dedicated staff promise and deliver superior banking as well as professional excellence in service delivery.

Core Values

Zenith's core values are:

  • Belief in God
  • Integrity
  • Keeping the Service Promise

ZECA PLUS

Call us on

080010100 (Toll Free)

0302 611500