Awards & Achievements

• Presidential Honour for Distinguished Service (Platinum) in recognition of the Bank's Humanitarian Services to the people of Ghana during the COVID-19 Period        
• Best Banking Group 2023, Ghana      
• Financial Institution of the Year Award         
• Banking Brand of the Year     
• Trade Finance Bank of the Year Category      
• Best Corporate Governance Company, Ghana 2023 
• Best Retail Bank of Customer Service, Ghana 2023  
• Bank of the Year 2023 - Ghana          
• 5 Stars in Service Delivery (Consumer Banking Category)    
• 5 Stars in Customer Satisfaction (Consumer Banking Category)       
• 5 Stars in Service Delivery (Business Banking Category)       
• 5 Stars in Customer Satisfaction (Business Banking Category)         

• Outstanding Bank of the Year Award - Ghana-West Africa Business Excellence Awards
• Best Financial Inclusion Servicer Provider - Ghana 2022 - Digital Banker Africa Awards 2022
• Best Corporate Banking Brand - Ghana 2022 - Global Brand Awards 2022
• Premium Quality West African Banking Brand of the Year Award 2021 - Global Business Quality Awards
• Bank of the Year - Ghana - 2022 Global Excellence Awards
• Bank of the Year Ghana - 5th Ghana Accountancy and Finance Awards
• 33rd Most Outstanding Company in Ghana - Ghana Club 100 Awards

• Best Trade Finance Provider 2021, Ghana - Global Finance Magazine
• Best Foreign Exchange Provider Award 2021 - Global Finance Magazine
• Best Banking Group 2021 - Ghana - World Finance Awards
• Best Corporate Bank Ghana 2021 - International Business Awards
• Outstanding Bank of the Year 2021 - Ghana West Africa Business Excellence Awards
• Best Bank in Promoting Cashless Society - Instinct Business Finance Innovation Awards 2021
• Best Internet Banking Service Provider 2021 – Ghana - Acquisition International Magazine
• Platinum Economic Pillar - Pillars of Modern Ghana Awards 2021
• Excellence in Customer Service Award - 4th Ghana Business Awards 2021
• Innovative Card Product of the Year (Eazypay Gh Dual Card) - 11th GITTA Awards 2021
• Best Bank for Financial Inclusion - 11th GITTA Awards 2021
• Outstanding Customer Service Award – Banking - Ghana Accountancy and Finance Awards 2021
• Most Corporate Governance Compliant - Universal Banks Category - 4th IoD-Gh Corporate Governance Excellence Awards 2021
• 5-Stars in Service Quality CIMG-CSI, 2021 - Chartered Institute of Marketing Ghana (CIMG) Awards
• 5-Stars in Customer Satisfaction CIMG-CSI, 2021 - Chartered Institute of Marketing Ghana (CIMG) Awards

• Most Customer Centric Bank - Ghana 2020 - Global Business Outlook
• Best Customer Service Bank - Ghana 2020 - International Finance Magazine
• Best Trade Finance Provider 2020, Ghana - Global Finance Magazine 
• Best Banking Group 2020- Ghana - World Finance Magazine
• Outstanding Bank of the Year - Ghana Business Standard Awards
• Bank of the Year - Ghana Business Awards
• Best Bank for Financial Inclusion - 10th Ghana Information Technology and Telecom Awards 2020

• Best Banking Group Ghana 2019 - World Finance Magazine
• Best Bank in Ghana 2019 - Global Finance Magazine
• Best Corporate Bank Ghana 2019 - International Business Magazine Awards
• Best Customer Service Bank Ghana 2019 - International Business Magazine Awards
• 2019 Award for Excellence: Banking - MEA Business Elite 2019
• Most Outstanding Bank of the Year 2019:Ghana - AI Global for CV Magazine
• Best Customer Service Bank 2019 - International Finance Magazine
• Best Commercial Bank - Ghana 2019 - Global Business Outlook Awards
• Best CSR Bank - 2019 - Global Business Outlook Awards
• Outstanding Customer Service Award - Banking - West Africa Business Excellence Awards
• Best Fintech Bank Collaboration of the Year - Ghana Information Technology & Telecom Awards 2019
• Best Prepaid Initiative of the Year (Zenith Platinum Prepaid MasterCard) - Ghana Information Technology & Telecom Awards 2019
• US Dollar Payments Straight Through Processing Excellence Awards - Citi Bank
• Outstanding Brand of the Year - Banking - Ghana Business Standard Awards 2019

• Best Corporate Bank Ghana, 2017 – International Finance Magazine
• Best Banking CEO Ghana, 2017 – International Finance Magazine
• Best Corporate Bank Ghana, 2018 – Global Banking and Finance Review
• Best Customer Service Bank, 2018 – Global Banking and Finance Review
• Best e-Commerce Bank, 2018 – Global Banking and Finance Review
• Best Bank in Ghana, 2018 – Global Finance
• Best Banking Group Ghana 2018 – World Finance
• MEA Business Elite – 2018, Most Outstanding Bank of 2018 in Ghana – the Middle East and Africa Markets Magazine

• Best Corporate Bank Ghana, 2017 – Global Banking and Finance Review
• Best Customer Service Bank Ghana, 2017 – Global Banking and Finance Review
• Best e-Commerce Bank Ghana, 2017 – Global Banking and Finance Review
• Fastest Growing Bank Ghana 2016 – International Finance Magazine
• Best Corporate Bank Ghana 2016 – International Finance Magazine
• Most Outstanding in Banking and Finance Ghana – 2017 Middle East and Africa Markets Magazine (MEA) Banking Awards
• Bank that Best Promotes Cashelss Transactions – 16th Ghana Banking Awards (2016)
• Bank of the Year Ghana, 2017 – The Banker
• 2016 Ghana Club 100. No. 26 Ranking
• Top Expatriate Banking and Finance Company – 2017 Ghana Expatriate Business Awards

• Best Banking Group, Ghana – 2016 – World Finance Magazine
• Best Corporate Bank Ghana, 2016 – Global Banking and Finance Review
• Best Customer Service Bank, 2016 – Global Banking and Finance Review
• Best e-Commerce Bank, 2016 – Global Banking and Finance Review
• Most Cashless Bank – Ghana Banking Awards 2015
• 2015 Ghana Club 100. No. 7 Ranking

• Winner – Bank of the Year Ghana, 2015 – The Banker
• Winner – Best Banking Group, Ghana – World Finance Awards 2015
• Winner – Best Corporate Bank, Ghana – Global Banking and Finance Review Awards 2015
• Winner – Best E-Commerce Bank, Ghana – Global Banking and Finance Review Awards 2015
• Winner – Best Customer Service Bank, Ghana – Global Banking and Finance Review Awards 2015
• Straight Through Processing Excellence Award, 2014 (US Dollar Payments) – Citibank
• Winner – Best Bank in Trade Finance – Ghana Banking Awards 2014
• Winner – Most Cashless Bank – Ghana Banking Awards 2014
• 2^nd Runner-up – Best Bank in Long Term Loan Financing – Ghana Banking Awards 2014
• 2^nd Runner-up – Best Bank in Customer Care – Ghana Banking Awards 2014
• 2014 Ghana Club 100. No. 6 and Leader in the Commercial Banks Sector Ranking

• Winner – Best Bank – Customer Care – Ghana Banking Awards 2013
• 1^st Runner-Up – Best Bank in Bank Growth – Ghana Banking Awards 2013
• Bank of the Year Ghana, 2014 – The Banker

• 2012 Ghana Club 100. No. 70
• Winner – Best Bank – Corporate Banking – Ghana Banking Awards 2012
• Winner – Trade Finance Deal of the Year – Ghana Banking Awards 2012
• 1^st Runner-up – Best Bank – Trade Finance – Ghana Banking Awards 2012
• 2^nd Runner-up – Best Bank – Long Term Loan Financing – Ghana Banking Awards 2012
• 2^nd Runner-up – Best Bank – Short Term Loan Financing – Ghana Banking Awards 2012

• 2010 Ghana Club 100. No. 10 Ranking
• 1^st Runner-up – Best Bank – Most Socially Responsible Bank – Ghana Banking Awards 2010

• Winner – Bank of the Year – Customer Care – Ghana Banking Awards 2008
• Winner – Best Bank – Financial Performance – Ghana Banking Awards 2008
• 1^st Runner-up – Best Bank – Short Term Loan Financing – Ghana Banking Awards 2008
• 1^st Runner-up – Best Bank – Best Growing Bank – Ghana Banking Awards 2008
• 2^nd Runner-up – Best Bank – Retail Banking – Ghana Banking Awards 2008

1st Runner-up – Corporate Banking – Ghana Banking Awards 2006