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ESG (Environmental, Social and Governance)

ESG (Environmental, Social and Governance)

Zenith Bank (Ghana) Limited, a leading financial institution committed to banking excellence, places sustainability at the core of its operations. With a vision to be the reference point in sustainable banking, the Bank integrates Environmental, Social, and Governance (ESG) principles into its business strategy, fostering positive impact on both the community and the environment. As a Bank, we are fully committed to the actualization of the Sustainable Development Goals of the United Nations and the Principles for Responsible Banking of the United Nations Environment Programme Finance Initiative (UNEP FI).  We are also committed to the Ghana Sustainable Banking Principles enacted by the Bank of Ghana (BoG).

Environmental Stewardship

  • Green Operations: Zenith Bank Ghana actively invests in eco-friendly technologies and energy-efficient infrastructure, minimizing its carbon footprint. The Bank procures Energy Star-certified equipment and is progressively adopting a fully paperless approach in its operations. Usage of an E-Signature software and installation of solar panels at some business locations are also measures that have been taken to reduce environmental impact. Zenith Bank Ghana continuously explores innovative ways to enhance energy efficiency within its operations.
  • We are mindful of how the business operations of our stakeholders impact us and vice versa, as such, the Bank undertakes comprehensive assessments of credit requests from customers to ascertain the impact of customers’ activities on the environment.

Social Impact

  • Financial Inclusion: Zenith Bank Ghana actively promotes financial inclusion, reaching out to underserved and unbanked communities. Through innovative banking solutions (that cater to diverse audience groups) and partnerships, the Bank empowers individuals and businesses, fostering economic growth and reducing inequality.
  • Education: Zenith Bank Ghana pledges to invest in people as part of the Bank’s Mission Statement.  Recognizing education as a catalyst for sustainable development, the Bank invests in initiatives that promote education.  The Bank has a well-structured scholarship scheme for deprived but exceptionally brilliant indigenes to provide easy access to education for the underprivileged.
  • Human Capital and Skills Development: The Bank is committed to human capital and skills development and supports vocational training and mentorship initiatives as well as causes that promote a culture of entrepreneurship, technological advancement, innovation, self-development and improvement.
  • Community Engagement: As a responsible corporate citizen, Zenith Bank Ghana contributes its quota in closing observed socio-economic gaps in the communities where the Bank operates with the aim of improving the overall quality of life of those in the communities. The Bank engages in various community development projects, addressing social issues and enhancing the well-being of local communities. The Bank actively seeks input from stakeholders to ensure its initiatives align with community needs and aspirations.


  • Ethical Business Practices: The Bank upholds the highest standards of integrity and ethical business practices. The Bank has implemented robust governance structures, ensuring transparency, accountability, and compliance with regulatory requirements. Our whistleblower policy also creates a climate of openness and welcomes free expression by employees of their genuine and reasonable concerns. This commitment to ethical conduct extends to all levels of the organization, including the Board.
  • Employee Well-being: The Bank recognises its employees as valuable assets and prioritizes their well-being. The Bank provides a conducive work environment, promotes diversity and inclusion, and invests in employee training and development to foster a culture of continuous learning and professional growth.
  • Stakeholder Engagement: Zenith Bank Ghana maintains an open and constructive dialogue with its stakeholders, including customers, shareholders, regulators, and the broader community. The Bank values feedback and actively incorporates stakeholder perspectives into its decision-making processes, reinforcing a collaborative approach to sustainability.

Our Commitment to ESG

Zenith Bank (Ghana) Limited’s sustainability profile reflects a holistic commitment to environmental responsibility, social impact, and governance excellence. As a forward-looking financial institution, the Bank not only strives for financial success but also seeks to build a corporate structure that would outlive this and future generations through sustainable business practices. The Bank is committed to creating a positive and lasting impact on the world around it, embodying the principles of sustainable banking in achieving the triple bottom line of people, planet and profit.

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